All those working in a Care Environment.

Subjects covered

• What is Communication?
• Duty of Care
• Developing Inter-Personal Skills
• The Role of the Carer and Key Worker
• Non - Verbal Communication
• Policies and Procedures
• Good Team Working Practices
• Assessing ourselves and Developing Skills
• Care of Hearing Aids

Outcomes

On completing this qualification candidates will have a greater understanding of and abilty in this particular discipline.

Course Information

Duration: 3-4 hour short course
Assessment: Ongoing oral assessment
Certification: Successful candidates will receive a certificate
Prerequisite: None