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Introducing Outlook
- Exploring the Outlook window
- Navigating using the Outlook Bar
- Working with files and folders
- Using print preview
- Setting print options & printing
- Getting help
Customising Outlook
- Creating new toolbars
- Adding commands to toolbars
- Renaming and deleting toolbars
- Resetting toolbar defaults
- Customising the Outlook Bar
- Deleting icons from the Outlook Bar
- Adding, removing and renaming groups
Sending & receiving e-mail
- Using address book
- Creating and addressing e-mail
- Creating a contact from an e-mail address
- Creating and using distribution lists
- Setting message format
- Attaching and inserting files
- Setting message options and sending e-mail
- Opening messages with attachments
- Forwarding messages
- Replying to messages
Using Word as e-mail editor
- Setting e-mail options
- Creating e-mail signatures
- Designing stationery
- Using Office clipboard
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Managing contacts
- Creating and amending contacts
- Saving a contact
- Adding a contact from the same company
- Deleting a contact
- Finding contact information
- Creating a letter to a contact
Scheduling time & appointments
- Using the date navigator
- Scheduling appointments
- Entering appointments using the appointment form
- Managing reminders
- Setting up recurring appointments
- Configuring the calendar
- Adding holidays to the calendar
- Printing the calendar showing appointments
- Printing a blank calendar
Managing tasks
- Creating a task
- Using the Autodate feature
- Setting up recurring tasks
- Assigning tasks to others
- Accepting tasks from others
- Viewing tasks
- Creating tasks from other Outlook items
- Completing a task
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