This course is designed for individuals who regularly take charge of teams of workers, either established or newly appointed - e.g. Team Leaders, Supervisors, Shift Controllers, Departmental Managers and Administrators.

Subjects covered

• What is a Leader?
• Behavioural Styles
• Situational Leadership
• The Achievement Cycle
• Productive Workplaces
• Performance Management
• Instructional Techniques
• Practical instruction
• Motivational Communication
• The Way Forward

Outcomes

Delegates will be instructed in ideas and techniques for more effective and productive leadership and team building within the workplace.

Course Information

Duration: Two day programme
Assessment: Ongoing oral and practical assessment of competence throughout the course
Prerequisite: None