This course is designed for individuals who regularly take charge of teams of workers, either established or newly appointed - e.g. Team Leaders, Supervisors, Shift Controllers, Departmental Managers and Administrators.

Subjects covered

• Departmental Effectiveness
• Implementing Changes
• Productivity Enhancement
• Reporting Effectively
• Managing Information
• Employment Legislation
• Continuous Personal Development
• What Next?

Outcomes

Delegates will be instructed in ideas and techniques for more effective and productive leadership and team building within the workplace.

Course Information

Duration: Two day programme
Assessment: Ongoing oral and practical assessment of competence throughout the course
Prerequisite: This course should ideally be taken 4-6 months after Stage 1